The Education Department will cut almost half of its workforce, according to a report by CNN. The … [+]
Education Department Massive Layoffs
The Education Department is preparing to lay off roughly half of its employees, according to multiple reports, including CNN and ABC News. An internal memo, obtained by CNN, ordered that “all Department of Education offices will be closed” Tuesday evening and Wednesday for unspecified “security reasons,” instructing staff to take their laptops and leave by 6 p.m. By Thursday, the agency plans to resume work with a drastically reduced workforce. “Nearly half of the department is expected to be eliminated,” sources told ABC News, with reduction in force notices expected to go out at 6 p.m. Eastern Time on Tuesday.
The extraordinary reduction – potentially affecting 2,200 of the 4,400 staff – comes as President Donald Trump weighs an executive order to shut the agency entirely. “People are petrified to do their jobs,” one Education Department employee told ABC, describing a climate of fear and uncertainty. Staff have been left “nervous about impending mass layoffs and [Trump’s] looming executive order,” CNN reported.
Trump’s Push To Close The Education Department
On the campaign trail and in office, Trump has repeatedly vowed to shrink or even eliminate the Education Department drastically. He even urged new Secretary Linda McMahon to effectively work herself “out of a job” by carrying out this mandate. McMahon wasted no time rallying staff around the department’s “momentous final mission” to dismantle bureaucratic bloat. “Our job is to respect the will of the American people and the President they elected, who has tasked us with accomplishing the elimination of bureaucratic bloat here at the Department of Education — a momentous final mission — quickly and responsibly,” McMahon wrote in a message to employees.
She acknowledged the overhaul would “profoundly impact staff, budgets, and agency operations.” While entirely abolishing the department requires an act of Congress, Trump has signaled he will do as much as legally possible via executive action. “I want to just do it,” the president said when asked about signing the closure order, insisting, “we’re trying to get the schools back into the states. Let the states run the schools”. McMahon’s memo indicated the agency will attempt to transfer or wind down many of its programs in the coming months to “send education back to the states” in line with Trump’s directive.
Critics warn such moves could be catastrophic for institutions and students, given the department’s key role in overseeing financial aid and civil rights enforcement. The layoffs could be another step toward the imminent shutdown of the Education Department, imperiling student loan borrowers.
Education Department Layoffs Could Impact Student Loan Forgiveness and Borrower Support
Borrowers are already feeling the fallout from the Education Department’s upheaval. Recently, the department instructed loan servicers to freeze key student loan forgiveness programs. The Education Department has instructed student loan servicers to halt processing all student loan forgiveness applications for 3 months, encompassing all income-driven repayment and loan consolidation applications
Debtor advocates and higher-education officials worry that the staffing exodus will further slow down every aspect of student loan servicing and oversight. Fewer personnel at the department mean longer wait times for those seeking help with their loans or applying for relief. Departments that handle borrower inquiries and disputes are being gutted by the layoffs; even the Office of the Student Loan Ombudsman—which investigates borrower complaints and resolves errors—is facing severe cuts.
This loss of institutional support could leave borrowers with nowhere to turn when servicers make mistakes or when questions arise about complex repayment programs. Oversight and enforcement may suffer as well. State officials, colleges, and millions of students depend on the Education Department to oversee federal student aid, manage the student loan portfolio, [and] investigate civil rights complaints, functions that are now in jeopardy.
“We’re particularly concerned with how this move could threaten college students and student loan borrowers,” Sameer Gadkaree, President of The Institute for College Access & Success, said in an issued statement. “Core functions of the [Education] Department could experience outages or breakages, leaving students struggling to get or renew financial aid or campus-based aid. Student loan borrowers, meanwhile, will struggle to access the benefits current law provides. And they can’t be sure they will get reliable, accurate advice on student loan repayment,” he added.
Already, the strain is showing. The Education Department’s employees describe a sense of paralysis, with staff afraid to even flag legal concerns. “Everyone here is holding their breath,” one employee said amid the turmoil, according to ABC. For borrowers, this translates into mounting uncertainty. Critical processes like student loan forgiveness, whether through PSLF or income-driven plans, are on hold. Customer service channels are drying up, which could mean little guidance on repayment as federal student loan bills come due after a long pandemic pause.
Specific Impacts That May Materialize Due To Education Department Layoffs
Longer Wait Times for Student Loan Assistance
- With 50% of staff being cut, loan servicers and federal support teams will have fewer personnel to handle borrower inquiries.
- Expect delays in processing repayment plan enrollments, forbearance requests, and general assistance when calling loan servicers.
- Borrowers seeking help with income-driven repayment plans or forgiveness programs may struggle to get timely responses.
Slower Processing Of Student Loan Forgiveness Applications (Once Unblocked)
- Public Service Loan Forgiveness and Income-Driven Repayment forgiveness require careful verification and processing.
- Layoffs could stall approvals for borrowers who have made 120 PSLF payments or met IDR forgiveness requirements.
- Errors and paperwork issues may go unresolved for months, as there will be fewer staff to fix mistakes.
More Errors in Student Loan Servicing
- The Education Department oversees loan servicers, ensuring compliance with federal rules.
- With reduced oversight, loan servicers may mishandle payments, misapply forbearances, or send incorrect billing information.
- Borrowers may face incorrect delinquency notices or payment errors that take longer to resolve.
Limited Borrower Dispute Resolution
- The Office of Federal Student Aid typically investigates borrower disputes with loan servicers.
- With fewer employees, borrowers could struggle to get errors corrected, even when servicers make mistakes.
- Loan discharge requests due to fraud (such as Borrower Defense claims) could also be delayed.
Increased Confusion Over Student Loan Policy Changes
- The Education Department provides guidance on policy updates and repayment programs.
- With fewer resources, borrowers may find it harder to get clear, accurate information about new rules, forgiveness programs, or repayment options.
- Outdated or conflicting information on federal websites could leave borrowers making decisions without the right facts.
PSLF and IDR Audits May Be Delayed
- Borrowers counting on PSLF or IDR plan audits to track progress toward forgiveness may see delays.
- This could make it harder for public servants to verify their qualifying payments and stay on track for loan cancellation.
Education Department Layoffs Conclusion
The Education Department’s 50% workforce reduction could create serious hurdles for student loan borrowers, from delays in processing forgiveness applications to longer wait times for loan assistance. With fewer federal employees overseeing loan servicers and borrower protections, errors may go uncorrected, and student loan policies may become harder to navigate. Borrowers should proactively track their payments, document communications with servicers, and seek assistance as early as possible to avoid major issues in the months ahead. As the fate of the Education Department unfolds, millions of Americans with student loans are bracing for chaos – hoping that the promises made to them, from affordable repayment to loan forgiveness, don’t disappear along with half the department’s staff.