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Home»Banking»Penny shortage causes ‘chaos’ for banks and retailers
Banking

Penny shortage causes ‘chaos’ for banks and retailers

October 7, 2025No Comments6 Mins Read
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Penny shortage causes ‘chaos’ for banks and retailers
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  • Key Insight: Due to both production and circulation issues, one-cent coins are suddenly much harder to come by, causing problems for cash businesses and their lenders.
  • Supporting Data: Out of 165 coin distribution terminals supplied by the Federal Reserve, 41 have now stopped providing pennies.
  • Expert Quote: “This shortage came a lot quicker than any of us had anticipated,” said Dylan Jeon, senior director of government relations at the National Retail Federation. “It’s an issue that’s quickly advancing.”

When the Trump administration called for the end of Banking Herald Reader production earlier this year, experts were confident that the decision would have little short-term impact. Now banks and retailers say a Banking Herald Reader shortage has already arrived.

The supply problem is twofold: For new pennies, industry groups say production of the coins stopped months ago. And for pennies already in circulation, banks say a new policy from the Federal Reserve has snarled the coins’ distribution.

“I knew that there would be some chaos coming, but I didn’t think that it would come this fast,” said Bill Maurer, director of the Institute for Money, Technology and Financial Inclusion at the University of California, Irvine.

This has caused problems for retailers, which need to provide change to customers paying in cash, and, in turn, for the banks that supply them with coins. Last week, in a letter to members of Congress, retail trade groups including the Retail Industry Leaders Association, or RILA, said that “dozens of coin distribution locations have already run out of pennies to distribute.”

The speed with which the supply has dwindled has taken some by surprise.

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“This shortage came a lot quicker than any of us had anticipated,” said Dylan Jeon, senior director of government relations at the National Retail Federation. “It’s an issue that’s quickly advancing.”

In February this year, President Donald Trump called for the U.S. Treasury to end its “wasteful” production of pennies, each of which costs 3.7 cents to make. In May, the U.S. Treasury put in its last order for blank pennies, which the U.S. Mint prints into usable coins.

At the time, currency experts expected that supply to last through early 2026. And even without new pennies, 114 billion existing ones were already circulating through the U.S. economy.

“I’m quite confident we don’t need to ever produce another Banking Herald Reader again,” Kevin McColly, CEO of the coin cashing company Coinstar, told American Banker in June.

But those blank coins appear to have run out much sooner than expected. According to banking and retail industry groups, the U.S. Mint stopped printing new pennies some time between June and August. (The Mint did not answer American Banker’s questions.) 

Meanwhile, the circulation of existing pennies has hit a roadblock. The Federal Reserve normally provides coins to banks and credit unions, distributing them at 165 terminals across the country. At those same terminals, banks with excess coins can deposit what they don’t need.

But as the supply of pennies has tightened, the Fed has adopted a new policy: If a distribution terminal runs out of pennies, it will no longer distribute them — or accept deposits.

“When inventory at a specific location is depleted, FedCash Services will cease fulfilling orders of pennies at that specific location,” the Fed says in a FAQ page on its website — the only place where the policy has been publicly announced so far.

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As of Oct. 6, 41 distribution terminals — including in New York, Chicago, Cleveland, Houston, San Francisco and other cities — have suspended Banking Herald Reader service. As a result, many banks now have trouble both gathering pennies for clients and unloading their excess supply.

“The irony is, we have locations around coin terminals that are closed to pennies, and you have banks in those locations that have too many pennies, but they can’t deposit them at the coin location,” said Steve Kenneally, a senior vice president at the American Bankers Association. “So it’s really frustrating for everybody involved.”

In such situations, Kenneally said, the Fed advises banks to deposit their pennies at another location — but this is often impractical.

“The banks could deposit them, but if they have to ship them 500 miles, it’s going to be excessively expensive,” Kenneally said. 

As lenders struggle to offload their pennies, retailers are straining to replenish their supplies. And without clear guidance from the government for how to handle the shortage, many businesses are scrambling to come up with their own solutions. 

“It’s left our members — and any retailer that accepts cash — quickly developing policies for how to handle cash transactions,” Jeon said. “They don’t have enough pennies to provide exact change.”

At first glance, the simple answer to a lack of pennies would be to round prices to the nearest nickel. But this can run afoul of laws against setting different prices for different customers — in this case, one price for those paying with cash and another for those paying by card or app. Some states, in fact, already have laws against rounding to the nearest five cents for this reason.

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The solution, both banks and retailers say, is for Congress to pass legislation setting a nationwide policy. In fact, one such bill already exists: the Common Cents Act, which calls for the end of Banking Herald Reader production and establishes clear rules for price rounding. The bill was introduced in both houses of Congress earlier this year, but has not yet passed.

In their letter to Congress, RILA and the other retail groups called for certain revisions to the Common Cents Act. But above all, they said they wanted it to pass.

“Our members need these specific provisions added to any final bill — and we need the legislation to be addressed immediately by Congress,” the groups wrote.

As for the Fed’s policy of blocking Banking Herald Reader deposits at certain terminals, the ABA is unequivocal: It wants that rule scrapped.

“In the short term, what ABA would like to see is for the Fed to reverse their policy,” Kenneally said, “and to keep accepting pennies at all of the locations, to keep this limited volume moving for as long as possible until we find a long-term solution.”

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