Browsing: Banking
A change in mindset, away from the transactional and more towards creating relationships has led to higher customer satisfaction scores,…
Key insights: Affirm’s founder and CEO discusses how he sees agentic AI reshaping shopping and personal finance and why that’s…
Key insight: The government is likely to reopen soon, and programs that help small banks will restart. Forward look: Expect Small…
Key insight: SoFi is the first nationally chartered consumer bank in the U.S. to allow members to buy, sell and…
Key insight: Experian combines credit, cashflow, trended, and alternative data into one underwriting score.Expert quote: Experian’s Scott Brown suggests the…
Fannie Mae and Freddie Mac, two influential mortgage buyers the United States holds in conservatorship, are looking into doing more…
Key insight: Values-based banks are feeding LLMs to improve model visibility.What’s at stake: AI visibility influences customer acquisition.Forward look: Some…
Key insights: Visa and Mastercard have offered new concessions in an effort to settle a long-running fee dispute with merchants. What’s…
Key insight: Banks are connecting consumers in need of financial assistance to fintech-curated community resources.Expert quote: Banks lack bandwidth to…
Key Insight: State Street has acquired PriceStats, a private-sector economic researcher. The merger comes at a fraught moment for government…